Brightpearl https://www.brightpearl.com/ Retail-tailored Digital Operations Platform Wed, 31 Jul 2024 13:59:15 +0000 en-US hourly 1 https://wordpress.org/?v=6.6.1 https://www.brightpearl.com/wp-content/uploads/2024/02/cropped-brightpearl-favicon-32x32.png Brightpearl https://www.brightpearl.com/ 32 32 All Aboard For Retail’s Automation Transformation https://www.brightpearl.com/blog/all-aboard-for-retails-automation-transformation Wed, 31 Jul 2024 13:59:15 +0000 https://www.brightpearl.com/?p=9200 The winds of change are ripping through the retail sector. In a turbulent economy, consumer demand remains unpredictable, while the expectation for personalised service continues to surge. Stubborn inflation rates, supply chain pressures and increasing costs are eating heavily into retailers’ margins, adding strain to the already slim high-growth and low-profit models many operate under […]

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]]> How Your POS Can Turn Customer Checkout Into a Service-Driven Experience https://www.brightpearl.com/blog/how-your-pos-can-turn-customer-checkout-into-a-service-driven-experience Mon, 22 Jul 2024 08:48:25 +0000 https://www.brightpearl.com/?p=8567 The checkout process is often the last interaction a customer has with your business. It’s a critical moment to make a good impression and leave them with a positive feeling about their shopping experience. A well-designed POS system can help you turn the checkout process into a service-driven experience that delights customers and keeps them […]

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]]> Global People Counting Systems: How They’re Revolutionizing Retail https://www.brightpearl.com/blog/global-people-counting-systems-how-theyre-revolutionizing-retail Tue, 16 Jul 2024 08:28:49 +0000 https://www.brightpearl.com/?p=8560 The retail industry is constantly evolving, and one of the most significant trends in recent years has been the rise of global people counting systems. These systems use a variety of technologies to track the number of people entering and exiting a store, providing retailers with valuable insights into customer behaviour and store performance. There […]

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]]> 10 Real-World Brands Share Their Inspiring Journeys to Automated Operations https://www.brightpearl.com/blog/10-real-world-brands-share-their-inspiring-journeys-to-automated-operations Mon, 08 Jul 2024 11:06:20 +0000 https://www.brightpearl.com/?p=9160 E-commerce automation isn’t just a nice-to-have for retailers in today’s rapidly-evolving market, it’s absolutely essential.   Automation streamlines operations, reduces manual tasks and boosts productivity, enabling businesses to focus on more important activities that boost customer experience and overall growth.  As the leading retail operating system, Brightpearl is in the driving seat of the automation transformation […]

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]]> 3 Game-Changing Automation Hacks to Save You Time And Money https://www.brightpearl.com/blog/3-game-changing-automation-hacks-to-save-you-time-and-money Sat, 06 Jul 2024 13:24:10 +0000 https://www.brightpearl.com/?p=9161 Did you know merchants in retail businesses just like yours are spending up to 6 hours and 24 minutes every single week on manual admin tasks? That adds up to a whopping 332 hours a year. And the worst part? Admin creep is getting worse, not better. According to a study by Brightpearl by Sage […]

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]]> How To Choose The Best Shipping Provider + Our Top Picks https://www.brightpearl.com/blog/how-to-choose-the-best-shipping-provider-our-top-picks Wed, 03 Jul 2024 15:46:17 +0000 https://www.brightpearl.com/?p=9137 Today’s shoppers have high expectations—they want the flexibility to order what they want, when they want it, and they expect fast and flawless service at every stage of their buying journey. This level of expectation means that choosing the right shipping partner is a critical decision that can make or break your business.  Choosing a […]

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]]> Recipe for Success: Leveraging an ERP in a Composable Architecture https://www.brightpearl.com/blog/big-green-eggs-recipe-for-success-leveraging-an-erp-in-a-composable-architecture Thu, 27 Jun 2024 13:51:52 +0000 https://www.brightpearl.com/?p=9135 E-commerce architecture is full of nuance and complexities. Creating a storefront capable of supporting and adapting to those challenges in the long term requires building flexible yet resilient components into your architecture. However, most traditional e-commerce architecture consists of overlapping components where making changes to one aspect often requires editing another. London-based studio, Rotate°, knows […]

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]]> Multichannel Ecommerce: The Key to Reaching More Customers and Increasing Sales https://www.brightpearl.com/blog/multichannel-ecommerce-the-key-to-reaching-more-customers-and-increasing-sales Mon, 24 Jun 2024 09:50:51 +0000 https://www.brightpearl.com/?p=8563 In today’s digital age, consumers have more choices than ever before when it comes to where they buy their products and services. This means that businesses need to be present on multiple channels in order to reach their target audience and compete effectively. Multichannel ecommerce is the practice of selling products and services through multiple […]

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]]> Industry Roundtable: How Can Retailers Use AI to Boost Personalized Shopping Experiences and Drive Sales? https://www.brightpearl.com/blog/industry-roundtable-how-can-retailers-use-ai-to-boost-personalized-shopping-experiences-and-drive-sales Wed, 12 Jun 2024 14:45:59 +0000 https://www.brightpearl.com/?p=9127 Artificial Intelligence has been creeping into the mainstream for years. Virtual assistants like Alexa and Siri manage our schedules, streaming services such as Netflix and Spotify offer personalized recommendations and chatbots often handle our customer service enquiries. However, over the last 12 months, AI has exploded – with generative AI tools like ChatGPT transforming how […]

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]]> Omnichannel Retail: The Benefits and Challenges of Providing a Seamless Customer Experience https://www.brightpearl.com/blog/omnichannel-retail-the-benefits-and-challenges-of-providing-a-seamless-customer-experience Mon, 10 Jun 2024 09:36:03 +0000 https://www.brightpearl.com/?p=8625 In today’s digital age, customers expect a seamless and consistent shopping experience across multiple channels. They want to be able to start a purchase on one channel and complete it on another, without any hassle. They also want to be able to get help and information from customer service representatives no matter which channel they’re […]

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]]> The Impact of Inventory Transparency on Business Growth https://www.brightpearl.com/blog/the-impact-of-inventory-transparency-on-business-growth Mon, 03 Jun 2024 12:31:13 +0000 https://www.brightpearl.com/?p=8628 Inventory transparency is the ability to see real-time data about inventory levels, locations, and movement throughout the supply chain. This information can be used to make better decisions about procurement, production, distribution, and customer service. There are many benefits to having inventory transparency. Here are a few of the most important: Reduced inventory costs: When […]

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]]> Inventory Management: A Step-by-Step Guide to Improving Efficiency https://www.brightpearl.com/blog/inventory-management-a-step-by-step-guide-to-improving-efficiency Wed, 22 May 2024 08:35:01 +0000 https://www.brightpearl.com/?p=8638 Inventory management is the process of planning, organizing, and controlling the flow of inventory. It is essential for businesses of all sizes to have an efficient inventory management system in place in order to minimize costs, improve customer service, and boost profits. Here are the basic steps of inventory management: Set inventory goals. What are […]

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